As digital penetration has grown with time, people have various expectations from online services. The same applies to digital healthcare. The new healthcare consumers are here and it is imperative to produce better and positive outcomes for them. Especially in healthcare, these outcomes have to make lives happier and healthier.
But healthcare systems and practices are very different based on location and governance. There is a dire need for sustainable healthcare practices that are accessible to all.
Sustainable healthcare can happen when there is cross-pollination of good practices. This requires constructively removing the barriers that exist today. We need a platform that would foster cross-pollination in the best interest of promoting human wellness and access to resources without discrimination.
Consumers are not satisfied with healthcare’s status quo and are demanding more than traditional brick-and-mortar practices that are convenient and of more value to them. What we have today is a disjointed and fragmented ecosystem. Patients, the citizens of this world need interoperability.
Providers, Clinics, Patients, Pharmaceuticals, specialists, wearables, etc. are all industries individually. We need to build an ecosystem rather than a partnership, where all the above industries can co-depend and add value to each other and as an end result offer better care for the patients.
Docty’s 360 degrees Digital Healthcare solution addresses the above and is trying to develop an ecosystem that will help democratize healthcare.
1945 & before
1946 - 1964
1965 - 1976
Quality of service
1977 - 1995
Quality of service
1996 & now
Need for online accessibility
quality of service
Baby Boomers - 1946-1964
Problems: trust, options, good service
Generation X - 1965-1976
Problems: convenience, quality, experience
Centennials - 1996 and now
Problems: convenience, experience, need for online accessibility
Traditionalists or Silent Generation - 1945 and before
Problems: digital adaptability, constant care, follow ups